MK
Mel K
1 reviews | Active since Sept 2019
14 May 2024, 14:11
Bad service, unprofessional
Good day, im trying to get in contact calling upgrades and customer service and through Tobi and everything is technicak issue and i cant get through and you then blocked my number to get thtiugh, this is very unprofessional very uncallef for, very bad service
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Vodacom's replyOfficial
15 May 2024, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2024, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team