bad service,unhelpful consultants

<p>im so fed up with vodacom,i received an sms which said im subscribed to a weekly 3 pack vodacom music i phoned in to ask to be helped to cancel this subscription 4 times already because everytime i recharge my airtime just vanishes i spoke Mandla on tuesday 09/05/17 who told me that its just an sms to hook me im not subcribed to anything,he told me to dial 111 to cancel any subscription which i did and i received a message which said im not subscriped to anything,last night 11/05/17 i recharged with R29 i did not PHONE ANYBODY BUT WHEN I WOKE UP this morning i was left with R8,I phoned Vodacom customer care again spoke to Dikeledi and Nonhlanhla they still cant resolve my issue because they say the dont see anything that im subscribed to from their side,im so ****ed because i use my money to buy airtime which vanishes without a trace and vodacom cannot help me yet they said they are the best network.</p>