Bad service to resolve excessive account

<p>Last month I received on one of my data contracts a bill of approx. R14 000, which is mainly made up of SMS charges and an amount for content services, whic, accorind to Vodashop, I am not subscribed to.</p> <p> </p> <p>I have logged a call with Vodacom a month back to look into this, with NO feedback, just constant reminders that my payment is outstanding (I reversed the debit order). Instead of providing feedback, Vodacom only contacted me numerous times regarding special offers. </p> <p> </p> <p>Vodacom seems to have no interest in serving their customers and providing feedback, just selling more contracts and devices.</p> <p> </p> <p> </p>