1 reviews | Active since Jul 2020
Bad service to customers with contract
I’m phillizar mnisi I took a contract of cellphone with Vodacom , I was paying R 230-00 now it’s R 800 -00 which I don’t know what is for , when I inquire they said My account is in arrears for the month of February , and the line is now suspended, when I check all the invoices I have paid , people from my country don’t take a contract with Vodacom they are croocks , they are affecting our credit score MTN is the best and cheap, now they are sending me from pillar to post , they said email us the pop from *** or *** still dololo , lines closed on *** with I ***-7, I also told them to remove the data, sms, airtym coz I have MTNMIFI they are refusing, guys please stay away from vodacom with their poor network and go for MTN
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
