Bad Service to cancel my contract

<p>Hello Peter. </p> <p>I have noticed that my credit profile status has been seriously been affected and my personal credit ratings have been downgraded due to this poor service provided by Vodacom South Africa. I opened a contract in February 2015 using the original allocated contract, on the 14 October 2016 the payment for pre-mature cancellation fee was completed. I contacted Vodacom via the Retention/Cancellation contact centre and visited Sunnyside Vodacom Branch next to Sunny park mall in many occasions to confirm if they have cancelled my contract. Reference provide: I- ********** 3653; I- ********** 424204. I am not getting any cooperation at all!</p> <p> </p> <p><br />Till to date, this contract that I use for work tasks have not been cancelled instead Vodacom decided to issue a new number after I migrated to another services provider. They have confirmed that they received the documents according to their system but never did any thing about it. They keep on sending invoices which frustrate me and family including colleagues. Please intervene, I am tired of contacting this service provider!!!!!!!!I thinking of cancelling all contrcat wiht them.</p>