Bad service, tired of Vodacom

<p>My debit order did not go off, from the start of my contract it always went of with a debit order. On the 5th I phoned Vodacom asked them what is going on and they could not tell me what went wrong, she logged the debit order again for the 10th. The 10 th came and nothing happened, I phoned again, the guy told me I never paid with a debit order and no debit order was logged to go off on the 10th. I must pay cash because that is how I always been paying. ***??? Now I have to pay every month cash or EFT. AND my husband cancelled his one contract end of May, when we confirmed that everything is in place to cancel the contract now in July, they told us we never cancelled the contract, when we asked for the recording they told us the recordings are only saved for 30 days, then we said okey fine then we want a phone but all the contracts with a phone are being rejected under R1000 a month but if we take another red advantage they will give us a contract, how does that work?. Then we said we not going to pay for the next 2 years if we cant use the contract that we want, the next day we received a phone call saying that they did get the recording when we cancelled the contract they will cancel the contract now. Now my husband can't call on his red advantage contract because of the cancellation of the other contract, and there is a call limit off 200 minutes on the red advantage now, he gets 1000 minutes but he can only call 200 minutes? How does that work, we pay for 1000 minutes???? He still can't use his current contract because Vodacom is struggeling to open the his line.</p>