RN
Rahab N

1 reviews | Active since May 2016

09 May 2016, 12:22

Bad service - they don't care!

<p>This is the &nbsp;second time I am writting about Vodacom and their bad service in a space of less than a week. The last time I complained, vodacom said someone will contact me soon and nobody contacted me soon or at all - again they make promises and not deliver, very typical and nothing new/ suprising.</p> <p>&nbsp;</p> <p>My caller ID is still not activated despite numerous calls I make to their call centre on a daily and i still havent received the itemised biling as they had promised because apparently their system is not working or is down or one excuse after the other. My next stop is the Ombudsman, I am really sick of Vodacom and not caring about how they treat customer.</p>

0
Replies (2)
Vodacom
Vodacom's reply09 May 2016, 18:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

RN
Rahab N's update11 May 2016, 10:48
Reviewer Update

Nobody has phoned me since your reply...how come you don't have a complaints number? Nothing is working and nobody can tell me why???????????

i am actually livid now!