KN
Khumoetsile N
1 reviews | Active since Nov 2017
06 Jul 2021, 11:35
Bad Service that’s going to affect my credit score
I took an IPhone for my little brother in April, Vodacom was suppose to start deducting in May and they didn’t. I called and the lady said they’ll deduct in June, During June I got a message that my account was behind I paid. It’s now The 6th of July and Vodacom didn’t debit my account. I fear that this is going to affect my credit score. Also my brother can’t use his data/airtime because of this
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Vodacom's replyOfficial
06 Jul 2021, 14:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2021, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KN
Khumoetsile N's updateReviewer Update
06 Jul 2021, 16:06Thank you for responding, my problem is sorted
KN
Khumoetsile N's update06 Jul 2021, 16:06
Reviewer Update
Thank you for responding, my problem is sorted