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PAULUS M
1 reviews | Active since Oct 2020
15 Oct 2024, 09:16
Bad Service that deserves a Rating of 00
On the 13th of September I wrote a Complaining about Vodacom network, I was then called my one of their agent telling me they are no the matter and it's on the process of being fixed but till now my area still struggling with network to a point we can't make calls for hours on end, So to VODACOM please do something about this and do not bother calling me to promise me something you won't do
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Vodacom's replyOfficial
15 Oct 2024, 10:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Oct 2024, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team