YN
Yougen N

1 reviews | Active since Jun 2013

24 Mar 2015, 16:06

Bad Service That Continues

And the saga continues...My previous post on hello peter still has not been resolved. It has gotten worse. The vodacom care centre is quick to respond without actually doing anything besides sending emails to the branches and covering there asses than actually resolving the issue. My phone eventually came back to the branch without a battery and with a back cover that was not mine and the phone is still not working. The person at Umhlanga Ridge Service centre ,Malcolm does not a clue what is going on. I am now considering legal action in this matter. Please guys don't be fooled by the Vodacom responses on here because it mounts to nothing. Just another big cooperation taking the man on the street for a ride. Vodacom is circus run by a bunch of clowns.

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Replies (1)
Vodacom
Vodacom's reply24 Mar 2015, 16:24
Official
Hello yougen,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,