ZC
Zanele C

1 reviews | Active since Apr 2015

10 Aug 2017, 18:47

Bad service, terrible network

<p>I have been experiencing terrible network in the Pongola area with my Vodacom SA SIM card. My data gets used up just trying to connect and the sad part is that I don't even connect. I have missed business deadlines as well as my assignment deadlines because of this. I am utterly disappointed at the fact that when I called, they expect me to gather information for their research. They have done nothing whatsoever to even try and find out what the problem is. </p>

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2017, 11:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team