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Andrea R
1 reviews | Active since Feb 2013
18 Jan 2022, 11:54
BAD SERVICE TARRYN BANKS
Tarryn Banks I think you are extremely rude person - when you phone a client there is common decency you do not just ramble and say that I HAVE to pay an additional R110.00 per month because my contract is coming at the end of this month my contract is not EVEN due for any changes you are RUDE and when asked to speak to a Manager you put the phone down in my ear.
You need to learn how to speak to clients if you are unhappy in your job then look for another one!!
VODACOM you will not charge me R110 extra I DONT WANT TO PAY EXTRA!!!
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Vodacom's replyOfficial
18 Jan 2022, 13:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2022, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Andrea R's updateReviewer Update
18 Jan 2022, 14:14So after my investigation and calls it was the company that Vodacom uses to outsource and call their clients - RewardsCo and a the ladies name is Tarryn Baker
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Andrea R's update18 Jan 2022, 14:14
Reviewer Update
So after my investigation and calls it was the company that Vodacom uses to outsource and call their clients - RewardsCo and a the ladies name is Tarryn Baker