Bad service. Still waiting for feedback!

I'm so fed up with vodacom. I placed a ad on hello peter last year december about vodacom that delivered a package at my home. I never ordered the package and called them to verify. They said they are sorry about the mistake and will send someone to collect the package. Nobody showed up! Then they started billing me on my account, amounts that are very high. I paid R799 for my contract phone every month and now suddenly its R2000. Then they stopped my phone. I called the call centre and explained my problem again. So they switched it back on. So i paid my normal debit order amount. Then the next month the same thing. But then I had to pay R3000 for them to switch my phone back on. Now they are giving me a very bad name. I bought a pay as you go sim, for now the amount is R5000. How they get to that amount i dont know. Then I placed the ad on hello peter. Someone phoned me and said they will refund me. And that it was their mistake. That was January. Now its October and they are still calling me. This is the worst network ever. I will never recomend vodacom to anyone.