Bad service since 2016!
Contract not received since March 2018!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Jun 2018, 12:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2018, 12:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
13 Jun 2018, 10:58And here we are on Wednesday, still no resolution to a very valid complaint.
I have phoned your 031, have been cut off on 2 occasions. Have been told by Vodacom that my upgrade has been cancelled without any explanation.
Received a call from a 031 number on Monday that said they would resolve this on the same day, also no reaction, no message. Can someone please take responsibility for this?
's update13 Jun 2018, 10:58
Reviewer Update
And here we are on Wednesday, still no resolution to a very valid complaint.
I have phoned your 031, have been cut off on 2 occasions. Have been told by Vodacom that my upgrade has been cancelled without any explanation.
Received a call from a 031 number on Monday that said they would resolve this on the same day, also no reaction, no message. Can someone please take responsibility for this?