DS
Dorette S
1 reviews | Active since Dec 2015
02 Dec 2015, 19:55
Bad Service- Repairs for my account
Samsung S5 screen damaged when phone fell. Samsung repaired the screen free of charge as per contract agreement. 5 days after the phone came back a glass of water spilled on the phone. Now there is water damage to the screen and motherboard. This should not happen because the phone is suppose to be water resistant up to 10m. The repairs are now charged to my account. This is unacceptable, the phone was not repaired properly and does not live up to it's specs
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Replies (1)Vodacom's replyOfficial
02 Dec 2015, 20:09Hello Dorette1970,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply02 Dec 2015, 20:09
Official
Hello Dorette1970,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
