1 reviews | Active since Dec 2016

18 Dec 2016, 12:32

bad service regarding ****** phone

<p>good day my samsung s6 plus was ****** on 4 december 2016 phoned vodacom to do a sim swop and told them the phone was ****** did not blacklist the phone yet as i was told you wont be able to track the phone and vodacom also refuse to tell me if somebody else inserted a difrent sim into the phone the phone is from a contract upgrade </p>

0
Replies (2)
Vodacom
Vodacom's reply18 Dec 2016, 13:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update19 Dec 2016, 17:56
Reviewer Update

Good day and yet no one contacted me regarding the problem