Bad Service - ref. A1-XF77-ZT5194

I have recharged my BIS on Tuesday the 15th of December around 14H00 and today is the 17th of December<br> and it's still haven't been activated yet, I have contacted the call centre several times and what I got from them is that I should follow the host routing table configuration process of which I have already been trying for ever and it doesn't work, I have been explaining to them that my service hasn't been activated at all, However there was no confirmation sms received after recharging and that's why I cannot configure anything until the service has been activated first. Only this morning that I have managed to log a fault with them with the ref number A1-XF77-ZT5194.<br> <br> My cellphone number is *** (Thembani Bradley Monani