Bad service received from Vodacom
<p>It has been four weeks now experiencing a problem with my line which Vodacom locks it everyday and I have to call them waiting for more than an hour on the phone to be assisted. They would tell me my query has been resolved and I won't experience this problem again but it is not stoping. I've written an email to their complaints department but no one has ever bothered to come back to me. Vodacom is really giving bad service to me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I have not received any response from your consultant. The problem has not been resolved and I'm sitting with a phone that's not working. Vodacom you don't take me serious.
I have not received any response from your consultant. The problem has not been resolved and I'm sitting with a phone that's not working. Vodacom you don't take me serious.
Vodacom hasn't helped me yet, I'm still sitting next to my phone that's not working in this very long weekend. I can't communicate to anyone. This is really frustrating. It clearly shows Vodacom doesn't care about it's customers.
Vodacom hasn't helped me yet, I'm still sitting next to my phone that's not working in this very long weekend. I can't communicate to anyone. This is really frustrating. It clearly shows Vodacom doesn't care about it's customers.