bad service received

I visited the store on Sunday 24/01/2016 , waited in the queue for average 15 mins , the lady assisting firstly didnt have much knowledge on what how to assist her client's , her response was that the person who can help is not available , he will be there on tuesday to assist .<br> At that time a lady with a pram and baby went past me to another employee who asked her to take a seat , when the lady was finished i moved forward as i was next in line , Tereyn very rudely told me that i must g back to the other lady , who by that time had finished with her client , went to chat with the lady with the baby , play with the baby , walk passed me and was busy with something else . I explained that i was following the queue , she sed \ well you can go back there"i asked Nalini why did she ignore me and walk away "