rR
rebone R
1 reviews | Active since Dec 2019
09 Aug 2022, 09:50
Bad service really
called in to un-blacklist my phone on the 4th of AUG 2022 and I was told that a form would be sent to me however its the 9th no form sent and sim card is still suspended but i will still be billed for the services.
this is frustrating because i will have to wait another 2days to be whitelisted. I need my phone for my banking apps and most of my daily activities.
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Vodacom's replyOfficial
09 Aug 2022, 10:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Aug 2022, 10:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team