SA
Shadlie A

1 reviews | Active since Dec 2018

13 Jul 2021, 14:00

Bad service really a disappointment.

Today I received a message from HP Attorneys saying I need to call them to avoid further action. What BS this is. My vodacom account was canceled last month with an effective date of 30/06/2021. And I have emails that was sent to me say I owe them nothing everything was settled according to the email they sent me. By a Mr Nathaniel Abrahams. So who's cheating or who's lying. The worst service ever I came across. I actually regret signing up with this service. I called vodacom this afternoon and spoke to a lady she took my details and phone number and said she will call me back she never did. What bad service company. These people they don't really care about me or you as long as they can milk you and take your Hard earned money. Now they flagged me @ the bureau just because they can't do there job the proper way. I will take further steps if necessary to clear my name and to expose them to the media if they don't clear my name.

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2021, 06:48
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team