Bad service quick to take your money bad to sort out problems

<p>I sitting with 2 contracts that is involved with *****. Contact Vodacom Customer Care they refer me to my closest dealer. On my arival at the Vodacom 4 ME Shop in Mall of the North in Polokwane they said that they cant help without relevant paperwork. </p> <p>They said that they need the following: ID,bank statement and Avidavet.I went back got all documents that was needed. I then handed in at the branch as mentioned above. The lady said they will contact me regarding the issue and will give me a case number. Until today I received nothing. </p> <p>After almost a month I went back and she could still not give me an answer or a case number. She could also not even assist with an contact number to phone to follow up my issue.</p> <p> </p> <p>I also called customer service today the lady promise to phone me back. Again nothing happen.</p> <p>They are easy to take your money. If you dont pay they cut your line. What is the next step????????</p> <p>Sitting with 2 lines that I pay for 1 year and three months and I cant use it even.</p> <p>LOOK OUT THEY TAKE YOUR MONEY AND DONT BOTHER TO SORT OUT YOUR ISSUES.</p> <p> </p>