Bad service - Query not resolved in a reasonable time

On the 23.07.2022 I ported my number from FNB to Vodacom. On the 26.07.2022 my number was still not activated. I then called Vodacom whom advised me that the SIM card that I had was damaged. Later that day I purchased a new SIM. I called the Vodacom customer care number to process a SIM swop. I was then advised to go back to the Vodacom at Mall@Reds. On the 28.07.2022 I went back to Vodacom Mall@Reds where I was greated by an unpleasant lady. I advised the lady that I would like to see the manager. I was advised that the manager was on the phone. The manager named Didi never came out to see me. A helpful consultant by the name of liandre tried to assist me. I was advised that within 3hours my number would be active. Today the 28.07.2022 my number is able to make calls but not receive calls. I called Vodacom at Mall@Reds who advised me that a ticket has been logged and it will take between 24hours to 48 hours for the problem to be resolved. I have also tried reporting this problem to Vodacom customer reference number 002D5aHDY9GX53MR on the 26.07.2022 and I have had no feedback.

Vodacom has been nothing but a nightmare and bad service.