EL
Elzanie L
1 reviews | Active since Aug 2025
24 Aug 2025, 20:55
Bad service provider for fibre
I didn't get any response from Vodacom regarding the signal problem for the last two months. You only keep on opening new tickets and closing them. They closed 2 tickets on Friday and opens two new ones. I pay for a 500/200 line but I don't even get 11.9/5.35 sometimes it goes up to 200/200 I need this problem solved ASAP.
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Vodacom's replyOfficial
25 Aug 2025, 07:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Aug 2025, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team