pM
pamela M
1 reviews | Active since Feb 2011
27 Jan 2026, 08:49
BAD SERVICE PROVIDER
This is the second complaint about Vodacom I received a call a week ago from one of the agents who told me that I would be credited and would have to pay for the outstanding router bill. I did pay the bill as per our agreement and my pocket router is back in service. Why am I now getting calls from the annoying MBD company. Vodacom is the worst Service Provider with *********** people that work there. When you call in you deal with people who know nothing.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Jan 2026, 07:27 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2026, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
