pM
pamela M

1 reviews | Active since Feb 2011

27 Jan 2026, 08:49

BAD SERVICE PROVIDER

This is the second complaint about Vodacom I received a call a week ago from one of the agents who told me that I would be credited and would have to pay for the outstanding router bill. I did pay the bill as per our agreement and my pocket router is back in service. Why am I now getting calls from the annoying MBD company. Vodacom is the worst Service Provider with *********** people that work there. When you call in you deal with people who know nothing.

0
Replies (1)
Vodacom
Vodacom's reply28 Jan 2026, 07:27
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 

Vodacom Consumer Website Team