***BAD SERVICE PROVIDER***
<p>I purchased an ipad two years ago on contract and payed all my instalments accordingly till the last month which was two months ago. however vodacom continued to deduct from my account even though the contact ended. I only noticed this yesterday and contacted them immediately. apparently they say that even though the device contract ended, they still charge me for data??? what the F?? this is a 24 month contract and no body told me this bull sh## story when i took the contract. I don't need this data sh##. This is a f###n *******. they don't even send you notifications to let you know about that. their contact center is also terrible, I called and waited for an hour two days in a row for them to assist in this matter. I'm not going to pay this arreas, infact they should pay me for RIPPING ME OFF!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
