KM
Khanyisa M
1 reviews | Active since Jul 2011
31 Jan 2021, 11:05
Bad service provider
Vodacom is a very bad service provider,today I have just loaded airtime and they deducted my airtime saying I owe airtime advance and never took it. Last they said they are still working on the mystery box issue but still waiting. I want my airtime back please immediately.
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Vodacom's replyOfficial
31 Jan 2021, 11:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2021, 11:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team