Bad service Provider
I took out a contract with vodacom last year February 2018 and my account was not debited for four months and now im in arrears and have made arrangements to pay my account and now all i asked them for for a email confirmation stating that i have made arrangements to pay an outstanding account and they cannot help with an email because they do not have emails which company does not have an email ,and i spoke to the manager in collections by the name of Robyn this is the worst service provider ever
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Feb 2019, 14:02 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2019, 14:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Feb 2019, 15:33Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have responded via email.
Regards
Vodacom Consumer Website Team
Vodacom's reply08 Feb 2019, 15:33
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have responded via email.
Regards
Vodacom Consumer Website Team