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nicolle E
1 reviews | Active since Mar 2018
06 Jan 2021, 17:42
Bad service provider
At first a app**** for Vibre they arrived 3 times with the wrong routers.
They finaly came with the right router this after billing me for devices I never had and taking the debit order I was refunded after 6 months.
I requested a relocation it has been 2 months now still paying for Fibre that I don't have.
Vodacom are ******** I want to Cancel all devices with them as they do not render a service.
I will reverse my debit order month end as Vodacom has left me with no other choice.
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Replies (1)Vodacom's replyOfficial
07 Jan 2021, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
