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nicolle E

1 reviews | Active since Mar 2018

06 Jan 2021, 17:42

Bad service provider

At first a app**** for Vibre they arrived 3 times with the wrong routers.

They finaly came with the right router this after billing me for devices I never had and taking the debit order I was refunded after 6 months.

I requested a relocation it has been 2 months now still paying for Fibre that I don't have.

Vodacom are ******** I want to Cancel all devices with them as they do not render a service.

I will reverse my debit order month end as Vodacom has left me with no other choice.

0
Replies (1)
Vodacom
Vodacom's reply07 Jan 2021, 07:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team