jC
julie C
1 reviews | Active since Oct 2013
18 Jan 2020, 15:15
Bad Service & Product supp**** by Vodacom
I purchased a Curved Glass Protector for my Samsung A9. I only had it on my phone for 6 months before it started cracking & lifting up. It clearly states on the box two year warranty. Been back four times to try to get them to replace it. No luck. DO NOT USE VODACOM AT TABLE BAY MALL. THE SERVICE IS DISGUSTING. THEY NEVER COME BACK TO YOU.
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Vodacom's replyOfficial
20 Jan 2020, 08:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2020, 08:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team