TJ
Tracy J
1 reviews | Active since May 2015
20 May 2015, 14:28
Bad Service/Problems trying to get a new phone
I've previously lodged a complaint and Vodacom contacted me, however the matter was never resolved. I requested a new phone due to the fact that the motherboard of the \New Contract Phone"issued to me was replaced. I am not prepared to pay for a \""Second Hand Phone\"" Since then I've been shoved from pillar to post and no one ever returns my calls. <br> <br> I am going to cancel my contract with Vodacom since I'm getting no where with this matter. The service is pathetic and I will not recommend Vodacom to anyone!"""
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Replies (1)Vodacom's replyOfficial
21 May 2015, 13:28Hello tracy_0000,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply21 May 2015, 13:28
Official
Hello tracy_0000,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
