TJ
Tracy J

1 reviews | Active since May 2015

20 May 2015, 14:28

Bad Service/Problems trying to get a new phone

I've previously lodged a complaint and Vodacom contacted me, however the matter was never resolved. I requested a new phone due to the fact that the motherboard of the \New Contract Phone"issued to me was replaced. I am not prepared to pay for a \""Second Hand Phone\"" Since then I've been shoved from pillar to post and no one ever returns my calls. <br> <br> I am going to cancel my contract with Vodacom since I'm getting no where with this matter. The service is pathetic and I will not recommend Vodacom to anyone!"""

0
Replies (1)
Vodacom
Vodacom's reply21 May 2015, 13:28
Official
Hello tracy_0000,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team