GB
Gerhard B

1 reviews | Active since Oct 2017

27 Oct 2017, 12:16

Bad service passing the buck wasting my time

I have cancelled a contract in February 2017. Now i get a lawyers letter from Hammond and Pole that i will be blacklisted. I have cancelled the contract allready a few times with different ref numbers. Vodacom customer care are the ***est service in South Africa. Think very carefull before opening an account

0
Replies (2)
Vodacom
Vodacom's reply27 Oct 2017, 13:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Nov 2017, 06:37
Official

Dear Gerhard

Kindly be advised we have sent you an email and received no reply.

Please reply in order to assist accordingly.

Regards,

RJ