Bad Service & Overcharging a loyal client of 17yrs

I have logged an enquiry on a R25,000 data bill which I have apparently incurred over a 7 hour period! This is impossible! And I have logged an query!<br> I have been trying to get hold of Vodacom to resolve this matter since Monday and till now, nobody came back to me!!!!!!<br> This is pathetic! If I do not speak to *********** staff at the Call Centre, then I am referred from one department to the next! Eventually after calling the Call Centre for the fourth time I found someone that escalated the query. Amber Killian would be calling me back. Only problem is that nobody got back to me yet! Left a voice message, but no means for me to contact her!<br> This is not the way to treat a loyal customer of 17 years!!!<br> <br> Ps Ignoring the fact that it is very doubtful, that I have used that amount of data. How can you charge a client R25,000 for 22gig data??? Whilst the in bundle charges would only be R2000!!!! This is ripping me off!