BAD SERVICE: OVER PROMISE AND UNDER DELIVER

Spoke to a Vodacom Upgrade Agent and was promised I would get my 2 x new phones within this week (latest Monday 12th July) - I was even forced to change the preferred color of the phone (from Violet to mint green) as the green was in stock and not the Violet one. Only to get a SMS today to say that the phones are out of stock. When I called now again to find out by when i will get it, i get a "I Don't know" answer. If I was told that those phones was not in stock i could have gone to another service provider to check availability there, before going with Vodacom. OVER PROMISE AND UNDER DELIVER