EB
Elize B
1 reviews | Active since Sept 2019
15 Sept 2019, 10:22
Bad service or rather just NO service
I am living in the city but at my home I cannot use my internet at all. I lost many data already because of this problem. I have called customer service many times, were to the vodacom shop, they said a technician will make contact with me to solve the problem, my payment goes off every month but just no service, no technician!!!!!!!
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Vodacom's replyOfficial
15 Sept 2019, 12:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2019, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team