1 reviews | Active since Apr 2017

06 Apr 2017, 19:05

Bad Service or No sevice

<p>I made an enquiry to an amount on my statement as my account balance has suddenly increased a lot. I also noticed a balance brought forward which I queried since the account was paid in full. No response nothing from vodacom. Not interested to resolve my issue since they are not getting money out of this deal. **** service vodacom!!!!!! You do not know what the word customer sevice mean. SIES</p>

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team