Bad Service or lack thereof

<p>I would be very worried if i was the store manager at the Vodacom Dealer in King Williams Town-Metlife Mall.</p> <p>How difficult can it be to do a migration from prepaid to contract?Its been a week now my line that i wanted to retain hey have cut it off instead.I use that line for business and private.I am unreacheable as a result of their incompetence and just not caring for the customers.</p> <p>Such an inconvinience that they have caused.I cant even do banking.</p> <p>They have been lying the whole week.I called customer care and i have been advised that the consultant at the store did a sim swap on the 25th May 2017 without the migration hence now my prepaid number is not on the network.</p> <p> </p> <p>This is totally unacceptable.</p>