Bad service (Once again!)

<p>Vodacom is using the best equipment and latest technology to provide good services to their customers, unfortunately Vodacom has *********** personnel providing this service and that is where the problem is. This is not my first complaint on Hello Peter about Vodacom, my previous complaint was about incorrect billing, Vodacom responded to my complaint via email, indicating that they will credit my account with the amount of R163.43. I rep**** to this e-mail because the amount that they credited me with was incorrect and that I needed a full explanation of how they got to this amount and yes, I am not surprised that they never responded to my email and it’s been almost a week with no response. The amount that should have been credited was R447 (incl. VAT) This amount was incorrect billing of R149 per month that I was billed for over 3 months. I am really losing it with the *********** people working with Vodacom, the *********** service the supply via sms and e-mail is not acceptable anymore and it is totally pathetic the way they treat customers.</p> <p>Request no. S3-G8B17-79</p> <p>e-mail reference number. EC-04CC29XW0D</p>