MD
Moditi D

1 reviews | Active since Jan 2023

29 Aug 2024, 11:12

Bad service on vodacom

Vodacom finance department and contract department is a ****, try stopping your contract with vodacom even if is due is like applying for a job in SA not an easy task, don't recommend anyone to take a contract with vodacom, check even the bad reviews on here some I can relate to, being on hold and getting transferred from 1 department to another. But when they want to push sale they will call you none stop they won't even put you on hold.

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Replies (1)
Vodacom
Vodacom's reply29 Aug 2024, 12:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team