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Naomi B
1 reviews | Active since Nov 2014
16 Jan 2023, 14:19
Bad service on fibre installation
I took fibre through Vodacom. They have booked a time to install and after numerous calls and emails, I am not getting a response from them al all. WORST customer service I have seen.
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Replies (2)
Vodacom's replyOfficial
16 Jan 2023, 16:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jan 2023, 16:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NB
Naomi B's updateReviewer Update
25 Jan 2023, 13:54So a consultant phoned me last week and yet again NOTHING!!!!!!! I'm still waiting for this to be installed. Not a word from Vodacom since. This is the worst service once again!!
NB
Naomi B's update25 Jan 2023, 13:54
Reviewer Update
So a consultant phoned me last week and yet again NOTHING!!!!!!! I'm still waiting for this to be installed. Not a word from Vodacom since. This is the worst service once again!!