bad service on call back as for you hold on forever on for the callcentre.

<p>good day</p> <p>not sure who i spoke to just now at Vodacom ( ********** 000), but surely this is not acceptable. I can't understand nor hear what the person is saying. All i wanted to know is why there is no longer a debit order on my account for vodacom.</p> <p>if this is the kind of service from a top leading cellphone provider, i can just imagine how others feel.</p> <p> </p> <p>I cna't spend 11:00 minutes on a call and then be put back onto hold. We all have jobs to do. I've signed a contract with vodacom to debit my account monthly, and now you are in breach of your own contract.</p> <p> </p> <p>this is the 3rd month where i had to manually pay this. Kindly advice details of the ombudsman.</p>