1 reviews | Active since Sept 2016

26 Sept 2016, 09:00

Bad service on all fronts!

<p>I had app**** for a device online with vodacom and all was fine as i recieved a notice saying they would contact me in 24hours. This was last week wednesday.</p> <p>I find your lack of consideration for your customers very disturbing</p>

0
Replies (2)
Vodacom
Vodacom's reply26 Sept 2016, 10:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Sept 2016, 11:41
Official
We apologise for the service you received and the inconvenience caused. We have escalated your complaint to the Sales Support Team for further assistance and feedback. Regards Roderique Lategan