NB
Nadia B
1 reviews | Active since Jan 2018
11 Mar 2019, 13:13
Bad Service of Vodacom Insurance
We are trying to get hold of Vodacom Insurance Company and call just gets dropped after choosing an option.We would like to cancel the insurance and have been struggling and nobody at a Vodacom shop can assist us to cancel.My husband is contract holder and is at work and when he does also try to get help nothing happens calls just get dropped.
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Vodacom's replyOfficial
11 Mar 2019, 13:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Mar 2019, 13:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team