KS
Kelebogile S

1 reviews | Active since Mar 2017

31 Mar 2017, 19:06

Bad service ... No service

<p>I was at the Vodacom store at Mall of the South. Waited there for almost 30 minutes without any assistance. Instead I stood there watching as two consultants helped one customer and to top it all off I had the one consultant continuously look at me but had saw no need to assist me or even signal that he acknowledges my presence. I ended up leaving cause honestly was over it am not impressed </p>

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2017, 06:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team