Bad service No service

After repeated attempts to get my father who is an old age pensioner account resolved we still do not get a satisfactory reply from Vodacom. Quick to reply to complaints on Halo peter getting service is still an issue. Having a 24 month contract he was cut off from his internet and having gone in to two stores and being contacted by customer care due to a previous complaint to Halo peter they still keep on telling him to contact legal at Vodacom. Trying to contact them is nearly impossible as they never answer there phones or cannot help. Legal is just a way the customer service at the branches get out of helping the customers . Vodacom is just a money making machine with no recourse to customers that keep on running into stone walls. I would suggest that any one signing contracts with them really reconsider as they do not put the customer first, they are just out to make money.