Bad service no follow through resulting in massive billing cost no accountability

<p>I have been calling Vodacom Call Centre endlessly - I've holding again as I am writing this review. Already on the line for 40.30 mins with NO resolve. Each call the option to top up my data bundles on my account are approve and 'according to Vodacom' activated. Thing is, it is not and each time it did not work on their system. Long story short they change the systems and data loading option on my 'type' of account and don't communicate it or tell me on the several calls I've made to resolve and charge me massive out of bundle rates each month - I am now needing action here? Not accepting this no more</p>