Bad Service - No Feedback EVER

I had 3 Numbers on my Account with Vodacom. I decided to Cancel 1. I got the Quote to prematurely cancel the contract on the 15th on May 2015. Went to Vodacom Shop in Centurion Mall on the 16th of May 2015 and Paid R2274.94 to cancel the contract. I asked for it to be done Immediately, and that the number should be deleted and not converted to Prepaid. They said it will be done within 24h.<br> On the 20th of may I had to follow up, as nothing was done, they eventually helped me and sent the documents to the cancelation department after 4 days. And I saw the number was removed from my account. Should be the End of the story...... <br> Then on the 1st of June I was debited again for the Number which I paid R2274.94 to cancel. <br> I Phoned Vodacom on the 2nd of June to follow up with this, and after more than an hour on the phone, I have had no real assistance, and a call centre agent said that a manager is looking into it, and he will call me. <br> Today, the 8th of June, I have had no feedback (AGAIN) and phone Vodacom (AGAIN). <br> After Explaining to 3 different people what the story is, nobody could assist me. <br> <br> Vodacom is quick to give you new account, but when you cancel, they are useless