Bad service - no feedback
I ordered a phone on Black Friday, got an email to say would get phone in 5 days, I followed up today as haven't received phone yet...2 weeks later, only to be transferred 3 times, 1/2 waiting and to be told that the system had automatically cancelled the order!!!
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Vodacom's replyOfficial
11 Dec 2020, 07:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team