JR
JOSIAH R
1 reviews | Active since Jul 2012
25 Feb 2019, 14:45
BAD SERVICE - No Feedback 2+ months later
App**** for a new business cellphone contract and sent all the required documents on the 6th of December 2018. Since then I had to send and email requesting feedback and all the time I am told that we will get back to you, up until today 25 February 2019 there is still no feedback. Completely unhappy with such BAD SERVICE from Vodacom. Please tell us if you have specific class of customers that you deal with so that we can stop wasting your time.
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Vodacom's replyOfficial
25 Feb 2019, 16:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2019, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team