NM
Nipho M

1 reviews | Active since Apr 2018

09 Apr 2018, 12:38

Bad service, no care for customers

The network's service is very poor. My airtime and data keeps disappearing yet they can't help trace the problem. And data too expensive and does not last. Leaving this network am so tired it's wasting my time and money.

0
Replies (2)
Vodacom
Vodacom's reply09 Apr 2018, 13:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Apr 2018, 08:31
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah